![]() Since the developer is aware that this is on them, you shouldn’t have too much trouble getting a refund if you have recently bought the game in preparation for the Definitive Edition. You can either wait until the developer sorts out this problem on their end, or you can contact their support to get a refund. So, as you can see, you have one of two options here. ![]() We ask only for some patience while we figure it out.” It’s frustrating for us, but I can only imagine how much more frustrating it must be for you who have been affected. Turns out giving stuff away free was more complicated that we expected. 5) Wait until the installation is complete. 4) Now start the installation with Setup.exe, choose the directory to install. 3) Extract the files with WinRar or 7-Zip. 2) After downloading the game, go to the downloaded game folder. If you are unable to get your upgrade please contact Koch Media via the support page here. 1) Download the game using a Torrent program or Direct program. Rest assured, we are currently working on finding a solution. We’ve only just discovered this and apologize to any users affected. “For and players who bought a RETAIL copy of the game: your free Definitive Edition might not unlock. ![]() ![]() Developer Nine Dots Studio is aware of this issue. Currently, there is a problem with this process, and PS5 players are instead getting a prompt to buy the game instead. ![]()
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